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Wipro Hiring Fresher IT Support Analyst

Get Fresher Jobs

29 Oct, 2024

Wipro Is Hiring Fresher 2024: Wipro hiring fresher Any Degree candidates for a Support Analyst position. The detailed information about application process given below please scroll down the post.

Details Eligibility:

Candidates should possess Any degreeJob Responsibilities:As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns.
Diagnose, prioritize, troubleshoot, and resolve IT incidents reported by the users via telephone, chat, email or walk-ins.
Identify and escalate tickets requiring urgent attention and action.
Log all contacts and document all the activities and results accurately and completely within the incident management tool.
Deal with and resolve helpdesk requests.
Take ownership of user problems and resolve the problems on behalf of the user and communicate progress in a timely manner.
To maintain and fine-tune a high degree of customer service for all support queries and adhere to all service management principles.
Open to working in a 24×7 environment with rotating shifts and rotating weeks off.

Wipro Hiring Fresher 2024:

Job Role: Support Analyst
Qualification: Any Degree
Experience: Freshers
Salary: Rs. 3 – 4.5 LPA
Location: Pune/ Hyderabad
Walk-in Date: 29th Oct 2024

Venue:

Walk-in Date: 29 October 2024 Time: 10.00 AM – 12.00 PM

Venue:

Wipro Technologies,

Plot No.31 MIDC,

Hinjawadi Phase 2 Rd,

Hinjawadi Rajiv Gandhi Infotech Park,

Hinjawadi,

Pune,

Maharashtra 411057

Note: Carry an Govt Id Proof & Updated Resume along.

For Apply CLICK HERE

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